Review and Edit Account Details

To locate the ‘My Account’ section, you would need to navigate to the ‘Settings’ option located on the left-hand side pane of the platform. In this section, you are presented with various information and options regarding your account:

  • You will see the user’s name, associated role (like Administrator), and their reference code that can be copied simply by clicking on the copy icon on its right. It will also include a profile picture or avatar.
  • Edit Profile: Selecting this option allows you to modify your personal information. Upon clicking ‘Edit Profile,’ a form will appear where you can update details such as your first and last name, email address, and contact number

Remember, all fields are mandatory. The form also provides an option to remove or change your profile picture. Once all details are updated, click on ‘Save’. If you wish to discard all changes and revert back to your existing details, click on ‘Cancel’.

  • Change Password: You can find this option towards the bottom of the ‘Edit Profile’ form. This allows you to update your account password. It’s a standard security feature that enables maintaining account security by updating login credentials. Click on the ‘Change Password’ button to replace your existing password with a new password.

Once clicked, you can see the following mandatory text fields:

  • Old Password: Enter your current password that you wish to change.
  • New Password: Enter the password that you would like to replace the old password with.
  • Confirm New Password: Re-enter the new password to confirm it.

Click on the crossed-out eye icon on the right of each text field to conceal each alphabet/sign/number of your password as you type it in. This is a security feature that ensures your password is protected from eyes around you. 

Click on ‘Save’ once all text fields are satisfactorily filled. If you wish to retain your existing password, click on ‘Cancel’. 

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